Mybet8 Terms & Conditions – Malaysia Platform Usage Policy

Welcome to mybet8, an online casino platform operating under the domain mybet8.bet. This Terms & Conditions document constitutes a legally binding agreement between you ("User" or "Member") and mybet8 ("Company", "We" or "Platform").

By accessing mybet8.bet, registering an account, making a deposit, or using any service provided by mybet8, you confirm that you have read, understood, and agree to be bound by all terms and conditions in this document, together with our Privacy Policy and Responsible Gaming Policy.

Mybet8 reserves the right to amend, add to, or remove any part of these Terms & Conditions at any time. Registered players will be notified of any material changes via email or in-account notification at least 7 calendar days before the changes take effect.

To register and use the mybet8 platform, you must meet the following eligibility requirements:

• At least 18 years old on the date of registration.
• A Malaysian citizen or valid permanent resident domiciled in Malaysia.
• Not appearing on any self-exclusion list or gambling prohibition list maintained by any relevant authority.
• Have full legal capacity to enter into a binding agreement.
• Not act as a representative or agent of any third party without mybet8's authorisation.

Employees, contractors, and immediate family members of mybet8 staff are not permitted to register as members or use the platform for betting purposes. Any breach of this condition may result in winnings being deemed invalid and forfeited.

Each individual is only permitted to have one (1) active account at mybet8. Holding multiple accounts is a serious violation that may result in all associated accounts being suspended and any winnings forfeited without refund.

By registering, you agree to:

• Provide true, accurate, current, and complete information as required in the registration form.
• Updating your information whenever changes occur, particularly your email address and phone number.
• Keep your account password confidential and do not share it with any third party.
• Notify mybet8 immediately if you suspect any unauthorised access to your account.

Mybet8 reserves the right to verify a player's identity at any time by requesting identification documents (MyKad or passport) and other relevant supporting documents. Failure to provide the requested documents within the specified timeframe may result in a temporary account suspension.

Mybet8 accepts deposits via the following payment methods, all of which are local Malaysian options:

• Touch 'n Go eWallet – Instant deposit, minimum RM 30.
• GrabPay – Instant deposit, minimum RM 30.
• Boost – Instant deposit, minimum RM 30.
• ShopeePay – Instant deposit, minimum RM 30.
• DuitNow – Instant deposit, minimum RM 30.
• FPX (Maybank2u, CIMB Clicks) – Deposits processed within 5 minutes, minimum RM 30.

All deposits must be made using a payment method registered in your own name. mybet8 does not accept deposits from third-party accounts. Deposits made from an account that does not match the registered mybet8 account name may be declined and returned, subject to applicable processing fees.

Mybet8 does not charge fees for standard deposits. However, payment service providers may impose their own charges, which are beyond mybet8's control. Please refer to your payment provider's terms of service for further details.

Withdrawals at mybet8 are subject to the following conditions:

• The minimum withdrawal amount is RM 50 per transaction.
• Withdrawals can only be processed to the same payment method used for the deposit, or to a verified bank account registered in your name.
• Your first withdrawal requires full identity verification (KYC) before it can be processed.
• Bonus funds that have not met the wagering requirements cannot be withdrawn.
• Mybet8 reserves the right to hold withdrawals for up to 72 hours for security checks in suspicious cases.

In cases where a withdrawal cannot be processed due to technical issues or additional verification requirements, the mybet8 support team will contact you within 24 hours via your registered email address or phone number.

Mybet8 offers a variety of bonuses and promotions from time to time. All bonuses are subject to specific terms stated alongside each offer. In general, the following conditions apply to all bonuses:

• The welcome bonus may only be claimed once per account, per IP address, and per device.
• The rollover requirement for deposit bonuses ranges from 1x to 20x depending on the bonus type — specific conditions are stated on the respective promotions page.
• Bonus validity periods are as stated in the respective promotional terms. Unused bonuses that expire within the validity period will be automatically forfeited.
• Mybet8 reserves the right to withdraw or amend the terms of any promotion in the event of misuse, fraud, or breach of terms.
• Only one bonus may be active at a time unless otherwise stated.

All games on mybet8 — including live casino (baccarat, blackjack, roulette, sic bo, dragon tiger), slots, lottery, and Sports Betting — are subject to the specific rules of each respective game. Before playing, you are advised to fully familiarise yourself with the rules via the guides provided within the platform.

Game results generated by the system are final and binding. For live games, results announced by the dealer are final once the round has closed. mybet8 is not liable for any outcome resulting from connectivity issues on the player's end.

• In the event of a technical disruption caused by the mybet8 system, any affected rounds will be voided and wagers refunded.
• Minimum and maximum bet limits are as displayed on each table or game.
• For Sports Betting, the odds displayed at the time a bet is placed are the odds used to calculate winnings, not the odds after the event begins.
• Mybet8 reserves the right to void any bets placed after an event has started or ended in the event of a system error.

As a mybet8 member, you are responsible for ensuring that your betting activity complies with all applicable laws in your jurisdiction. mybet8 does not provide legal advice and accepts no liability for any legal consequences arising from a player's use of the platform.

You are also responsible for:

• Keeping your account login credentials secure and not sharing them with anyone.
• Ensure that the device used to access mybet8 is secure and free from malicious software.
• Report to mybet8 immediately if you suspect any unauthorised activity on your account.
• Play responsibly and within your financial means – never wager money you cannot afford to lose.
• Comply with all laws and regulations applicable to online gambling in your jurisdiction.

Mybet8 respects the privacy of our players and is committed to protecting your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). The information you provide during registration and use of the platform will be used for the following purposes:

• The management and operation of your account.
• Processing of deposits, withdrawals, and other financial transactions.
• Identity verification and compliance with anti-money laundering (AML) regulations.
• Sending promotional information and platform updates (you may unsubscribe at any time).
• Improving our services and user experience at mybet8.

All data is stored securely using 256-bit SSL encryption and is accessible only to authorised personnel. For more information on how we handle your personal data, please refer to Privacy Policy mybet8 in full.

Mybet8 reserves the right to suspend or close any player's account without prior notice in the following circumstances:

• Confirmation that the player is under 18 years of age.
• Multiple account ownership by the same individual.
• Fraud, money laundering, or any other unlawful activity.
• Bonus abuse or use of unauthorised automation software.
• Providing false information during registration or the KYC process.
• Abusive, threatening, or disrespectful behaviour towards mybet8 support staff.

Players who wish to close their own account may do so by contacting the mybet8 support team via live chat or email. All legitimate funds (excluding bonus funds that have not met wagering requirements) will be returned within 7 business days of account closure.

Mybet8 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of or inability to use our platform, including but not limited to:

• Service disruptions caused by system maintenance or circumstances beyond our control.
• Loss of winning opportunities due to internet connectivity issues on the player's end.
• Any financial decisions made based on information obtained from the mybet8 platform.
• Unauthorised access to your account resulting from a security lapse on your part.

If you have any questions, concerns, or feedback regarding these Terms & Conditions or any aspect of the mybet8 platform, our team is ready to assist you through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week within the mybet8 platform. Average response time is under 2 minutes.
• Email: support@mybet8.bet – Response within 12 to 24 hours.
• WhatsApp: The number displayed in the support section of the platform after logging in.

We encourage players to contact us before making any assumptions about terms they do not fully understand. mybet8's support team is Malay-speaking and always ready to provide clear, comprehensive explanations.

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute that cannot be resolved through negotiation will be referred to the jurisdiction of the relevant courts in Malaysia.

Last updated: 1 January 2026. This version supersedes all previous versions of the mybet8 Terms & Conditions.